The hospitality industry is a great place to start building a personal brand, but once your brand is created, then what? When you're in hospitality, you're in the "experience" business, so our industry is prime for those creative individuals who…
"So tell me, hospitality professional, why would a consumer choose your product or service over your competition?" It's not a question that can be easily answered for some. In a sea of sameness, articulating our unique selling proposition and what…
One of the biggest questions around branding has to be the inquiry around whether to build a personal brand, or to build a business brand. When working in hospitality, this question can often manifest into whether you should build a…
When I'm not helping my meeting planner clients out with finding a hotel or destination for their next conference or meeting, I help meetings industry suppliers and partners to understand planners better, and to connect with them on a more…
So many things have changed in the meetings industry over the past few months, and things will continue to change in the months and years ahead. How hotel sales managers relate to meeting planners is no different, and we're already…
The best feeling in the world is landing a piece of business from a meeting planner! You've likely worked for months, maybe even YEARS to finally contract that event planner's meeting. You should celebrate your success, and also recognize and…
Hey Meeting Partners, you managed to get on the shortlist for your #eventprofs client and now its time for them to see your property! I've been on hundreds of hotel site inspections over the years, and these are the opportunities…
January is by far one of my favourite times of the year! Setting goals, intentions and resolutions for the upcoming year gives me direction, focus and energy like no other activity, and January is a GREAT time for all of…
When I started my first blog a few years back, I really had no idea really what it was going to turn into or how it was going to evolve. In fact, I’m still figuring it out which is what…
When you've finished working with a meeting planner on a contract for their meeting or conference, saying thank you for booking the business is an easy way of recognizing the business and expressing gratitude for helping you reach your business…